Owners and operators of small and mid sized businesses.
Millwright works directly with the owners and operators who run the business.
Who this is for
The common thread among Millwright clients is not the industry. It is an owner or operator who wants artificial intelligence working in the business, answering, following up, and handling the routine, without taking on risk they cannot see.
Millwright works with a limited number of clients at a time. The first step is a short call to review how your business handles inquiries today, and whether our systems are a fit.
If AI does not belong in your operation, we will tell you so. Clear counsel on where AI belongs in your business, and where it does not, is the first thing we offer.
Where we draw the line
Some work we do not take on, because the risk to a client outweighs anything a system could save them.
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No protected health information
We do not build systems that create, receive, store, or transmit protected health information, so we do not work with health care practices.
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No payment card data
No system we build collects, stores, or repeats a card number. Payments go through the processor's own hosted page, never through an agent.
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No recording by default
Calls are not recorded unless a written recording policy covering every jurisdiction on the call is in place first.
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No outreach to your customers without consent
A system that calls or texts your customers does not go live until the consent design has been reviewed by counsel.
Every agent we deploy identifies itself as an AI assistant at the start of each interaction. That is our standard for every client.